Shipping Information – Australia
The information below relates to shipping within and from Australia. If you are looking for information on shipping within and from USA, please click here.
Standard Shipping – Australia
Our Standard Shipping is via road and usually takes between 1 and 3 business days from the time it is despatched, however can take up to 10 business days to some destinations including remote locations. We use Sendle for this service.
Below is a list of typical delivery times from dispatch as supplied from Sendle.
Please note Standard Shipping delivery times are estimates and are not guaranteed. If you need to a faster service, please select Express Shipping option during the checkout.
Express – Australia
We offer an express shipping service. Simply choose ‘Express’ from the delivery options during checkout. Delivery costs will be calculated during the checkout once your shipping address details have been completed. Delivery times vary depending on your location but it is generally a maximum of 2 working days from dispatch. You can contact us here for delivery times specific to your destination.
We currently offer an international shipping service for delivery to locations outside Australia and USA. Delivery costs will be calculated during the checkout, once your shipping address details have been completed. Delivery times vary for this service. For more detail on shipping times to your location, contact us.
Using your own freight company – Australia
If you have a valid account with a transport company that can pick-up from Salisbury, Qld 4107 Australia, then you can choose to use your own freight company.
To do this:
- Select ‘I’ll use my own freight company’ from the shipping options during checkout
- Include the name of your transport company AND your freight account number in the ‘Order Notes’ section
Pick-up from Factory – Australia
You can pick up your order from our Brisbane, Australia factory. Please choose the ‘Local Pick-up’ option during the checkout.
Please wait until your have received an email confirming your order is ready to be collected before coming to collect your order. We cannot dispatch any orders until this confirmation email has been sent.
Brisbane Factory Address:
592 Tarragindi Rd
Salisbury, Qld 4107
+61 (0)7 3103 5190
Still have questions? Please check our FAQs section to find answers to common questions including shipping, buying and warranty & returns.